Optimization Design of College Express Box Recycling System Based on Service Design

Through questionnaire survey, user interviews, literature research and other methods, field research in four colleges and universities in Ma’anshan City in the way students recycle express boxes and different needs, we found that the user’s participation in the entire service system is low, emotional feedback is missing, as well as campus aesthetics is lacking and other problems. Based on such issues, the concept of the Moe TREE intelligent express box recycling cabinet is proposed to enhance the satisfaction of user experience. The design meets the needs of users’ recycling tracking, express box cash and other needs, expands the college express box recycling service mode, realizes the user through independent recycling express box and then get emotional feedback, and provides reference ideas for the subsequent design of college service system.